Returns

Returns/Exchanges (RMA Form):

If you are not satisfied with the product you have received, we will be glad to assist you with an exchange or refund. Returns or exchanges must be made within 30 days of the shipping date. Items must be returned unused, with all parts and accessories, and in original packaging. Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange.

Please fill out this form completely to ensure the proper handling of your request.

Order / Invoice #

Shipping Date:

Name:

Address:

Phone Number:

E-Mail:

Returned Item Code and/or Description:

Select one of the following reasons:

1. Return for Exchange:
Defective merchandise to be replaced. Detail the nature of the defect:

2. Return for Exchange:
Wrong item received; needs to be exchanged. Detail what you received and what you ordered:

3. Return for Exchange:
You decided to exchange for a different item. Detail what you would like to exchange for:

4. Return for Refund:
You changed your mind about your purchase and want a refund. Refund will be processed and posted to your account within 1-2 weeks of merchandise receipt. Please note that shipping/handling fee is non-refundable.

5. Other:
Please explain:

Fields in Red are required.
Upon receipt and review of your request you will be contacted via E-Mail or phone. We will provide you with RMA# that is required for ALL returns. We will also provide you with detailed return instructions.