JAWBONEPRIME.com website is brought to you by - Jawbone PRIME, Inc.
Jawbone PRIME, Inc. is located in Colorado – the center of communication and High-Tech companies. Jawbone PRIME was founded in 2001 with a direct mission of "Providing real-world solutions in accessories for portable electronics."
Offering quality products and providing strong customer service are key elements to our success. Jawbone PRIME strides to deliver products differentiated to fit the needs of any and every consumer!
Thus, with intention of extending our mission and strategy into the future, we have extended our store to include merchandise from many leading manufacturers of portable electronics accessories. We feel it is best to gather many great products in one place for your convenience!
Jawbone PRIME, Inc. helps your business grow by providing technology solutions for today's complex business world. As a marketer of the most comprehensive selection of phone cases and accessories, Jawbone PRIME, Inc. is your single source for superior products, great prices and outstanding customer support!
ABOUT ALIPH (Manufacturer):
Aliph makes personal technology comfortable, usable, and beautiful. The flagship product, the award-winning Jawbone Bluetooth headset with NoiseAssassin™ technology set a new standard for mobile voice quality. Unmatched in the industry, Aliph's NoiseAssassin technology was originally perfected with DARPA for battlefield applications. It eliminates background noise and provides unparalleled call clarity in all environments. Since its launch in December 2006, the Jawbone headset has been widely recognized as the best Bluetooth headset in the marketplace and is a top seller at Apple, AT&T, Best Buy, Verizon, and Carphone Warehouse retail stores.
The company was founded by Alexander Asseily and Hosain Rahman, who met as Stanford undergrads and share a belief that better user experiences around voice and device usability are critical to improving mobile communications.
Showing posts with label Company. Show all posts
Showing posts with label Company. Show all posts
All orders are shipped within 24-48 hours of your payment. You will receive an order confirmation shortly after you place it. Please take the time to ensure your shipping address is correct when ordering and when reviewing your order confirmation e-mail. If your address is incorrect, please contact us immediately. Once your order has shipped, there is no way for us to change any information.
International Shipping Policy: Delivery time to Canada and worldwide countries is just an estimated average delivery time frame and is NOT guaranteed. Your package may be held by your country’s customs agency until cleared. We do not have control over your local Post Mail System or Customs Agencies. However you can be assured that all international packages are being shipped out with all needed documentation to avoid unnecessary delays.
Duties and Taxes: Our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
International Shipping Policy: Delivery time to Canada and worldwide countries is just an estimated average delivery time frame and is NOT guaranteed. Your package may be held by your country’s customs agency until cleared. We do not have control over your local Post Mail System or Customs Agencies. However you can be assured that all international packages are being shipped out with all needed documentation to avoid unnecessary delays.
Duties and Taxes: Our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
Shipping Policy:
All orders are shipped within 24-48 hours of your payment. You will receive an order confirmation shortly after you place it. Please take the time to ensure your shipping address is correct when ordering and when reviewing your order confirmation e-mail. If your address is incorrect, please contact us immediately. Once your order has shipped, there is no way for us to change any information.
International Shipping Policy:
Delivery time to Canada and worldwide countries is just an estimated average delivery time frame and is NOT guaranteed. Your package may be held by your country’s customs agency until cleared. We do not have control over your local Post Mail System or Customs Agencies. However you can be assured that all international packages are being shipped out with all needed documentation to avoid unnecessary delays.
Duties and Taxes: Our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
Returns & Exchanges:
If you are not satisfied with the product you have received, we will be glad to assist you with an exchange or refund. Return/Exchange Material Authorization (RMA) number is required on all returns. All items returned without RMA number will not be accepted and refused. To obtain RMA number please complete Return Request Form or e-mail us at customerservice@JawbonePrime.com for further instructions.
Returns or exchanges must be made within 30 days of the shipping date. Items must be returned unused, with all parts and accessories, and in original packaging. Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange.
Refunds will be made for the price of an item, shipping and handling cost is NOT refundable. Exchanges may require additional shipping expenses. You will be responsible for ALL costs involved in re-shipping the product. Returns must be shipped by US Postal Service, properly packaged in hard box. It is your responsibility to insure your return package – we are not liable for lost or damaged merchandise.
Jawbone PRIME will process exchanges or refunds within 1-2 weeks of receipt.
Warranty:
Limited Product Warranty: Our products are made to ensure satisfaction and service during the natural life of the product. Jawbone PRIME, Inc. warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 90 days (unless stated otherwise under product's description) from the date of purchase. Memory Cards, Screen protectors, belt clips and belt clip parts are warranted for a period of 30 days.
This limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased. Jawbone PRIME reserves the right to repair or replace the product if limited warranty applies.
Privacy & Security:
Your Privacy
Your privacy is very important to us. Jawbone PRIME, Inc. does not sell, exchange, or distribute your e-mail address or personal data to anyone. In order to ship products and contact our valued customers, it is necessary to gather some information about you. We feel it is your right to know how the information collected will be used.
Your e-mail will be used as a primary form of communication. We will send all order related information to the e-mail address you provide. Jawbone PRIME may periodically send information about specials, giveaways, promotions and new products to you via e-mail. Please let us know if you would rather not receive these promotional announcements and we will be happy to remove you from our list.
Your address is only used to ship the product(s) to you. We do not participate in any direct mailings nor will we sell, share or provide your information to any company who does.
Generally, we do not monitor the age of visitors to our website nor is our website structured to attract any under age 13. Therefore we believe it is ultimately the parents’ responsibility to supervise their children’s online activities.
Online Security
Whenever you provide any order information, we use SSL technology to make sure that it is "encrypted," or, scrambled, so that no one else can read it while it is being transmitted over Internet. After you place an order all information (such as your name, address, and email address) is safely stored behind a firewall.
All orders are shipped within 24-48 hours of your payment. You will receive an order confirmation shortly after you place it. Please take the time to ensure your shipping address is correct when ordering and when reviewing your order confirmation e-mail. If your address is incorrect, please contact us immediately. Once your order has shipped, there is no way for us to change any information.
International Shipping Policy:
Delivery time to Canada and worldwide countries is just an estimated average delivery time frame and is NOT guaranteed. Your package may be held by your country’s customs agency until cleared. We do not have control over your local Post Mail System or Customs Agencies. However you can be assured that all international packages are being shipped out with all needed documentation to avoid unnecessary delays.
Duties and Taxes: Our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
Returns & Exchanges:
If you are not satisfied with the product you have received, we will be glad to assist you with an exchange or refund. Return/Exchange Material Authorization (RMA) number is required on all returns. All items returned without RMA number will not be accepted and refused. To obtain RMA number please complete Return Request Form or e-mail us at customerservice@JawbonePrime.com for further instructions.
Returns or exchanges must be made within 30 days of the shipping date. Items must be returned unused, with all parts and accessories, and in original packaging. Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange.
Refunds will be made for the price of an item, shipping and handling cost is NOT refundable. Exchanges may require additional shipping expenses. You will be responsible for ALL costs involved in re-shipping the product. Returns must be shipped by US Postal Service, properly packaged in hard box. It is your responsibility to insure your return package – we are not liable for lost or damaged merchandise.
Jawbone PRIME will process exchanges or refunds within 1-2 weeks of receipt.
Warranty:
Limited Product Warranty: Our products are made to ensure satisfaction and service during the natural life of the product. Jawbone PRIME, Inc. warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 90 days (unless stated otherwise under product's description) from the date of purchase. Memory Cards, Screen protectors, belt clips and belt clip parts are warranted for a period of 30 days.
This limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased. Jawbone PRIME reserves the right to repair or replace the product if limited warranty applies.
Privacy & Security:
Your Privacy
Your privacy is very important to us. Jawbone PRIME, Inc. does not sell, exchange, or distribute your e-mail address or personal data to anyone. In order to ship products and contact our valued customers, it is necessary to gather some information about you. We feel it is your right to know how the information collected will be used.
Your e-mail will be used as a primary form of communication. We will send all order related information to the e-mail address you provide. Jawbone PRIME may periodically send information about specials, giveaways, promotions and new products to you via e-mail. Please let us know if you would rather not receive these promotional announcements and we will be happy to remove you from our list.
Your address is only used to ship the product(s) to you. We do not participate in any direct mailings nor will we sell, share or provide your information to any company who does.
Generally, we do not monitor the age of visitors to our website nor is our website structured to attract any under age 13. Therefore we believe it is ultimately the parents’ responsibility to supervise their children’s online activities.
Online Security
Whenever you provide any order information, we use SSL technology to make sure that it is "encrypted," or, scrambled, so that no one else can read it while it is being transmitted over Internet. After you place an order all information (such as your name, address, and email address) is safely stored behind a firewall.
Returns/Exchanges (RMA Form):
If you are not satisfied with the product you have received, we will be glad to assist you with an exchange or refund. Returns or exchanges must be made within 30 days of the shipping date. Items must be returned unused, with all parts and accessories, and in original packaging. Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange.
Please fill out this form completely to ensure the proper handling of your request.
Order / Invoice #
Shipping Date:
Name:
Address:
Phone Number:
E-Mail:
Returned Item Code and/or Description:
Select one of the following reasons:
1. Return for Exchange:
Defective merchandise to be replaced. Detail the nature of the defect:
2. Return for Exchange:
Wrong item received; needs to be exchanged. Detail what you received and what you ordered:
3. Return for Exchange:
You decided to exchange for a different item. Detail what you would like to exchange for:
4. Return for Refund:
You changed your mind about your purchase and want a refund. Refund will be processed and posted to your account within 1-2 weeks of merchandise receipt. Please note that shipping/handling fee is non-refundable.
5. Other:
Please explain:
Fields in Red are required.
Upon receipt and review of your request you will be contacted via E-Mail or phone. We will provide you with RMA# that is required for ALL returns. We will also provide you with detailed return instructions.
If you are not satisfied with the product you have received, we will be glad to assist you with an exchange or refund. Returns or exchanges must be made within 30 days of the shipping date. Items must be returned unused, with all parts and accessories, and in original packaging. Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange.
Please fill out this form completely to ensure the proper handling of your request.
Order / Invoice #
Shipping Date:
Name:
Address:
Phone Number:
E-Mail:
Returned Item Code and/or Description:
Select one of the following reasons:
1. Return for Exchange:
Defective merchandise to be replaced. Detail the nature of the defect:
2. Return for Exchange:
Wrong item received; needs to be exchanged. Detail what you received and what you ordered:
3. Return for Exchange:
You decided to exchange for a different item. Detail what you would like to exchange for:
4. Return for Refund:
You changed your mind about your purchase and want a refund. Refund will be processed and posted to your account within 1-2 weeks of merchandise receipt. Please note that shipping/handling fee is non-refundable.
5. Other:
Please explain:
Fields in Red are required.
Upon receipt and review of your request you will be contacted via E-Mail or phone. We will provide you with RMA# that is required for ALL returns. We will also provide you with detailed return instructions.
Please feel free to contact us anytime, before or after a purchase or with any general questions or concerns you may have. We can be reached by phone, e-mail or in writing. Please note when contacting us always provide pertinent information. If you are interested in buying multiple items, please contacts us so we could give you our best pricing. Contact us:
By e-mail:
General and Existing Order Questions: customerservice@JawbonePRIME.com
By post mail:
Jawbone PRIME, Inc.
Attn: Jawboneprime.com Team
P.O. Box 000000
Aurora, CO 80046-0000
By phone: 1-800-JAW-BONE Monday - Friday
Between hours of 9:00am and 5:00pm Mountain Time
By fax: FAX-JAW-BONE
By e-mail:
General and Existing Order Questions: customerservice@JawbonePRIME.com
By post mail:
Jawbone PRIME, Inc.
Attn: Jawboneprime.com Team
P.O. Box 000000
Aurora, CO 80046-0000
By phone: 1-800-JAW-BONE Monday - Friday
Between hours of 9:00am and 5:00pm Mountain Time
By fax: FAX-JAW-BONE
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